Privacy Statement
A Quick Overview
You may see this Privacy Statement when you tap on a link while using our apps available on the Apple Store, Google Play Store, or Microsoft App Store. For example, when you attempt to back up your data associated with our app, the app will try to create a storage file in your device’s cloud storage account. For this action, we seek your permission to create the storage file, prompting you to review our privacy policy on how we handle your information during the backup process. Another piece of sensitive information is your location data, which some of our apps save for your convenience in personal information management. This, too, may prompt you to review this privacy statement.
How to Contact Us
OROMIA TECH PLC values the personal information you provide to us. This Privacy Policy explains how we protect your privacy and how you can control the way we use your personal information. Having read this privacy statement, should you have any concerns or questions, please contact us at the email: support@oromia.tech.
General Statement
We are committed to protecting the privacy of personal information associated with our apps available through the Microsoft Apps Store and Google Play Apps Store. While transactions are handled through these app stores, you may contact us for support via email or through our online support, such as web-form-based messaging. The personal information we receive in support interactions or through other communication methods (telephone, video, chat, etc.) is used solely for the intended purpose of providing the requested support. We do not sell, rent, or lease such information, nor do we share it with third parties unless required by law or court order. We value your trust and promise to fully protect your private information.
Some of the privacy items indicated below may not apply to your app, but we have included all relevant items for completeness. For example, not all of our apps incorporate location services or Cloud Storage backup. However, Error Reporting, as mentioned at the end, applies to most of our apps.
How We Collect Personal Data
In most cases, as described below, we do not actively collect personal data. However, contact with personal data is unavoidable if our apps are to provide useful and convenient features to our customers. For instance, having a backup feature is beneficial, but it requires the use of a user account (under the full control of the user). While we do not collect and use such information directly, we believe it is important to inform our customers how personal information may come our way as part of the operational requirements of our apps and their optional features.
Your Cloud Storage Sign-in
Almost all our apps support data backup and restore using Google Drive Cloud (for Android apps) and OneDrive Cloud (for Microsoft apps). Typically, 10 to 15 GB of cloud storage is a free service from Google (with Android mobile phones) and Microsoft (for various Windows platform devices). To use the backup and restore facility for your app data, you need to sign in to Google Drive or OneDrive. Our app does not access any of your personal information other than a unique internal ID, which is used to identify the backup file and is stored in your app’s settings to recall the backup. The permission to sign into Google Drive or OneDrive is entirely under your control. Additionally, our apps allow their data to be backed up along with other data as part of the Operating System backup, which is also under your control.
Getting Access to Your Email Address
Some of our apps facilitate collaborative community projects. These projects require cloud-based repositories and email sign-ins for authentication, using the email address as a unique identifier in databases. This process is conducted with the user’s consent and is aimed at avoiding the creation of additional user accounts. The email address is used for managing the repository and, in some cases, for contacting you directly if necessary for the management of the community project. The email will not be used for any other purpose and will not be disclosed to any third-party entities.
Location Data
Some of our apps (such as My Data Wallet) use location-based utilities for your convenience. Location data is sensitive information that requires your permission. The location data you acquire is stored for your retrieval and viewing on a map. You can delete stored items, either partially or entirely, at any time. Be aware that live capture of location data indicates the place and time of the recorded location and is therefore considered personal information. We do not use location data in any way other than providing it as a utility for your convenience.
Error Reporting
Although we take every precaution to avoid program crashes through intensive testing before release and updates, the diverse usage scenarios mean there is no absolute guarantee that an app will be free of unexpected errors. On rare occasions, an app may close unexpectedly, a well-established fact in the software industry. If such mishaps occur with our apps, we aim to learn from these incidents and promptly address the problem with updates. Depending on the severity of the error, we may ask for your permission to send a report about the error. A dialog form will be presented to you with three options: (1) OK to send this error report; (2) OK to send error reports anytime without asking; and (3) Never send error reports, and don’t ask me again. Whatever choice you make, we will respect it. It is important to emphasize that an error report focuses solely on the error to help us identify bugs in our program. No personally identifiable data will be collected, and the app cannot access your personal information without your consent.
Access Log Information
It is a well-established fact that web servers collect and log access and usage data, including browser details (type, version, cookie information, language, time-zone, plugins, etc.) and IP addresses. Based on this browser information, it is also possible for a current website to identify if you have visited other websites. We are stating this here so that you are aware that your IP addresses are automatically logged by our web servers.
Cookie Information
We use cookies to provide our web visitors with the best possible online experience, such as offering more relevant content based on previous visits. We notify visitors about our use of cookies and provide a link to this policy. If visitors consent to the use of cookies, we disable the cookie notification for a 60-day period, as long as our cookie is forwarded by the client browser during its lifetime. We also use analytic cookies on various pages to analyse website page visits. You can read more about cookies at the Information Commissioner’s Office website.
Tracking Information
We use third-party website visitor statistical tools, such as Google Analytics, to understand the distribution of our potential customers by region, personal profile, and other demographics, as provided by these third-party service providers.
Automatically Generated Information
In some instances, information associated with an IP address is automatically generated following purchase transactions, and logging such information with an IP address becomes essential. App purchases, downloads, and subsequent updates keep logs of IP addresses by checking for the validity of software licenses based on real-time querying of the Microsoft App Store license server. While this process is mainly controlled by Microsoft, we also log IP addresses when additional app data (such as templates, icon images, courseware materials, etc.) is downloaded from our website during the initial app purchase as well as during updates.
How We Share and Disclose Personal Information
OROMIA TECH PLC does not have control over how personal data is shared or disclosed. We do not sell your personal information, nor do we pass on your information to other businesses or entities without your prior permission. One overriding exception to this is if we are required by law enforcement authorities or a court order to access your information.
The following summarises the conditions under which personal data sharing or disclosure can occur:
- With Your Consent: OROMIA TECH PLC may share your personal information with third parties only when we have your consent to do so.
- To Comply with the Law: If we receive a request for information, such as a court order, we may disclose information we have on you, such as your IP address, if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
- To Prevent Fraud, Defend Ours and Others’ Rights and Safety: Information may be disclosed in the interest of protecting and defending individuals and properties, including enforcing service contracts or policies, and in connection with investigating security issues and preventing fraud.
How We Secure Personal Information
We take the security of personal data very seriously. We employ all appropriate technologies and processes to protect the personal information we hold from loss, misuse, and unauthorized access or disclosure.
Your Rights About Information We Hold
Individuals in the EU and other countries have certain statutory rights regarding their personal data, as outlined by the GDPR law. Subject to any exemptions provided by law, you may have the right to request access to your personal data, as well as to seek to update, correct, or delete this personal data. If this applies to you, please contact us at email: support@oromia.tech and clearly state your request.
Contacting Supervisory Authority
If you wish to discuss a complaint, please feel free to contact us using the contact details provided at the beginning of this document. All complaints will be treated in a confidential manner.
If you are not satisfied with our complaint handling, under the GDPR law, you also have the right to escalate the matter as a complaint or otherwise to a data protection authority that acts as a Lead Supervisory Authority for the country we operate in. The Lead Supervisory Authority regarding personal data protection in the UK is the Information Commissioner’s Office or ICO. You will find all the contact details on the ICO website.